At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations (https://www.virtua.org/locations) , we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program (https://www.virtua.org/about/eat-well) , telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Location:

Moorestown - 401 Young Ave

Moorestown, NJ

Additional Locations:

Job Information:

Summary:

Serves as a single point of contact for referring physicians, patients and caregivers to provide resources and assistance with accessing clinical and supportive care services offered within Virtua and in the community.

Facilitates patient appointments with specialty physicians.Position Responsibilities:

Serves as an essential link between patients and all other care providers. Assist patients in understanding their diagnosis, treatment options, and the resources available, including educating eligible patients about appropriate clinical research studies and technologies. Adheres to established productivity benchmarks.

Facilitates appointments for consults and support services within established service standards, including social workers, dietitians, physician, etc. Follows patients throughout the care continuum, including inpatient admissions, and collaborates with inpatient care management resources.

Actively participates in multidisciplinary planning conferences.

Develops, plans and presents patient education programs and tools.

Responsible for outreach efforts to establish and maintain positive working relationships with key customers (physicians, office staff, diagnostic staff, nurses, radiology staff, social services staff, etc.)

Works to collect data, track outcomes, and support strategic planning processes. Delivers reports as requested to Virtua committees and other groups which demonstrate outcomes and performance improvement activities.

Position Qualifications Required / Experience Required:

Experience in specialty required.

Requires problem solving, decision making & critical thinking.

Requires excellent leadership, organizational, written & verbal communication & excellent interpersonal skills.

Must be able to work in a self-directed environment, with an ability to work with and lead teams.

Excellent presentation skills.

Ability to implement professional and community based education programs.

Database or registry software experience preferred.

Microsoft Office competency required. Required Education:BSN preferredTraining/Certifications/Licensure:Active NJ Licensed RN.BSN and OCN preferred.

Be Well, Get Well and Stay Well

That's our mission.

We’re dedicated to offering the best quality care through our extensive range of services and facilities.

Our doctors, clinical practitioners, and administrative staff are a respectful, caring team of professionals committed to providing world-class quality healthcare.

We continually work to be your premier choice of health and wellness in South New Jersey.