Reference #: 4486948 THE POSITION Are you an organized individual with clerical experience? The Department of Transportation is currently in search of a dedicated individual to fill the role of Clerical Assistant 3 within the Bureau of Driver Licensing. The responsibilities include delivering prompt and precise responses to inquiries related to driver licensing matters from various stakeholders such as the legislature, legal professionals, and the public. If this opportunity appeals to you, we encourage you to submit your application without delay.

DESCRIPTION OF WORK The role requires a comprehensive understanding of the PA vehicle code, crimes code, bureau policies and procedures, Driver License Control (DL&C) system, personal computer, and relevant software. Responsibilities include reviewing and researching driving records to offer precise information to customers, examining Enterprise Content Services (ECS) and microfilm copies of source documents for accuracy, approving/denying delay requests, preparing correspondence, retrieving and filling out form letters from the system, composing and typing personalized letters, and proofreading completed letters for accuracy and format.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information:

Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements:

One year as a Clerical Assistant 2 (commonwealth title); or One year of moderately complex clerical experience; or An equivalent combination of experience and training. Additional Requirements:

You must be able to perform essential job functions. How To Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, A DS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.