Responsibilities

• Interact with clients and staff members in a manner that is respectful and empowering
• Consistent and dependable attendance
• Attend all mandatory staff meetings, program meetings, and trainings
• Present a professional demeanor to the community through appearance, communication, and presentation

Essential Functions *Advocacy*

• Engage in and role model direct conflict resolution and mediation

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``` - Maintain Confidentiality in accordance with Alaska Statute 18.66.200 - Maintain a working knowledge of Federal and State laws that affect victims of domestic violence and sexual assault - Implement policies, protocols and services designed to provide advocacy and support to victims who are or have experienced domestic violence and/or sexual assault or individuals who are impacted by domestic violence and/or sexual assault - Provide support services to victims and other individuals impacted by domestic violence, and sexual assault who are residing in emergency shelter, calling on the phone, a non-residential walk in, or a partner or prior victim of a man in batterers intervention Support services include active listening, safety planning, case planning, information and referrals, and advocating with other community agencies - Provide advocacy to victims of sexual assault and domestic violence at the hospital as requested through law enforcement and forensic nursing - Provide case management to long-term residents and participants in transitional housing - Participate in SART on-call schedule - Facilitate or co-facilitate groups as needed - Provide back-up as necessary for court advocacy when legal advocate is unable to attend - Be a referral source to the ANDVSA Legal Advocacy Project, ALSC, and IACs legal program - Maintain accurate client records including statistical records, file management, and summary of contacts according to IAC confidentiality policies and program procedures

Residential Shelter Management

Implement procedures to ensure the safety of the building

Communicate Maintenance Requests to the appropriate individual(s)

Address housing issues that require de-escalation and/or mediation