Job Description:The Pre Access (PAS) Supervisor is responsible for day-to-day operations of the Revenue Cycle Organization or Patient Account Services department. This role is responsible for implementing comprehensive quality management programs that comply with standard operating procedures and the regulations of certifying, licensing, and accrediting agencies.

Practice Details

In the role Pre Access Supervisor role you need to know how to:

Oversee the day to day functions of the assigned patient access department. Monitor workflow to ensure timely processing and collaborate with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Communicate process and protocol to staff. Develop, implement and teach new procedures and practices. Direct and coordinate training of new employees. Use knowledge of insurance plans and contractual arrangements affecting payments, to research incomplete, incorrect or outstanding claims and/or patient issues. Investigate and resolve claims submission, disputes or complaints to resolution, as needed. Support the department leadership team in problem solving to address issues including escalated questions or concerns, volume or work flow processes. Ensure coordination of services with other departments to promote the highest level of efficiency and patient satisfaction. Assist with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development.

Minimum Qualifications

• High school diploma or equivalent, required-

Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM) or any other accredited association approved by the Manager, preferred-

Minimum of three (3) years of work experience in Patient Access, required- Associate's level degree or higher, preferred

Previous experience in a lead or supervisory role, preferred- Highly prefer a candidate to have prior hospital / clinic scheduling experience

Physical Requirements:Physical RequirementsOngoing need for employee to see and read information, documents, assess patient needs, operate monitors and computers, identify equipment and supplies.Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.May be expected to stand in a stationary position for an extended period of time.

Anticipated job posting close date:05/28/2024

Location:Peaks Regional Office

Work City:Broomfield

Work State:Colorado

Scheduled Weekly Hours:40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$24.84 - $40.57

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment todiversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard t race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Our facilities do not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or access to, or treatment or employment in, its programs, services or activities, or on the basis of sex (gender) in health programs and activities